Terms of Service
Last updated:
Hourbun is a time tracking and invoicing app for freelancers and small teams. It is made by Fred Wu and run by Wuit Pty Ltd ("we"), a business in Melbourne, Australia. These terms are the agreement between you and us when you use Hourbun, its website, its API and its MCP server.
In short: your data is yours, and you can download it or delete it at any time. You pay for a plan each month, and you can cancel at any time. Use Hourbun for honest work, and keep your account safe.
By creating an account or using Hourbun, you agree to these terms and to our privacy policy, which says what data we collect and how we use it. If you use Hourbun for a business, you agree to these terms for that business.
Your account
- You must be at least 16 to use Hourbun, and old enough to make this agreement where you live.
- Give us a real name and an email address that you read, and keep them up to date.
- Keep your password, your passkeys and your API tokens safe. You are responsible for what happens in your account, also through a token or an AI assistant that you connect. Tell us at once if you think that someone else uses your account.
Workspaces and teams
Your work is in a workspace. The person who creates a workspace is its owner, and the owner can invite teammates and give each a role. The owner is responsible for the workspace: for its plan, for who has access to it, and for what its teammates do in it. A teammate's access ends when they leave the workspace or the owner or an admin removes them.
Plans and the free trial
A new workspace gets a free trial of 14 days on the Team plan, with no card. When the trial ends, the workspace needs a plan:
- Duo: 15 USD a month for the workspace, for up to 2 people.
- Team: 99 USD a month for the workspace, for up to 30 people.
- Enterprise: a price and a number of seats that we agree with you.
A price is a total a month for the workspace, not a price for each person. Prices are in USD. GST is added for customers in Australia. The plan page in Hourbun shows the current prices and what each plan includes.
Payment
Only the owner of a workspace can buy, change or cancel its plan. Payment goes through Stripe: you enter your payment details on a page of Stripe, and Hourbun never sees your card or bank details. Stripe's own terms apply to the payment.
- A plan is billed each month in advance, and it renews by itself each month until you cancel it.
- When you switch between plans, Stripe charges or credits the difference for the rest of the month.
- If a payment fails, Stripe tries again for a short time, and the workspace keeps its plan meanwhile. Update your card in Manage billing on the plan page.
- We may change our prices. We tell the owner of each workspace by email at least 30 days before a new price applies, so that you can cancel first. A new price starts with the first billing period after that notice.
Cancelling and refunds
You can cancel at any time in Manage billing on the plan page. The plan then stays until the end of the month that you paid for, and does not renew.
We do not refund a month that has started, except where the law requires it. Nothing in these terms takes away your rights under the Australian Consumer Law or other consumer law that applies to you.
A workspace without a plan
When the trial or a plan ends, the workspace is paused. Your data stays, and you can still read it, download it and delete it, but you cannot add or change work, and Hourbun sends nothing on its own, such as invoices, reminders or the copies to Xero. Choose a plan to continue where you stopped.
Your data
Everything that you put into Hourbun stays yours: your clients, projects, time, expenses, invoices, estimates and files. You give us the right to store, copy and show that data only as we need to run Hourbun for you, for example to send an invoice to your client when you ask us to, or to make its PDF.
- You decide what to enter. Make sure that you may share the data that you enter about your clients and teammates, and that you are allowed to send them email through Hourbun.
- Download it at any time. In your account settings, "Your data", then "Download my data". The owner and the admins of a workspace can also download all its data as CSV files ("Settings", then "Export").
- Delete it at any time. In your account settings, "Your data", then "Delete my account". This deletes each workspace that you own and everything in it, and cancels its plan at Stripe. The privacy policy says what happens to your data and when.
We keep your data safe with care, but please keep your own copy of anything important: download your data from time to time.
Invoices, taxes and payments from your clients
Hourbun helps you make invoices and estimates. You are responsible for them: their amounts, their taxes, and whether they meet the rules of your country. Hourbun is not tax, legal or accounting advice.
If you turn on online payments, your client pays you through your own Stripe account. That payment is between you, your client and Stripe: we are not a party to it, we do not hold the money, and Stripe's terms apply.
Services that you connect
You can connect other services to Hourbun, such as Xero, Stripe, an import from Harvest, a webhook, or an AI assistant (such as ChatGPT or Claude) through the API or the MCP server. Each of these services has its own terms, and we are not responsible for them.
An app, a script or an AI assistant that you give a token or that you connect acts as you, with your role and the access that you choose, until you revoke it. Check what an AI assistant does with your data, because it can make mistakes. You can revoke a token or a connection at any time on the page API & MCP.
Fair use
Do not use Hourbun:
- to break the law, or to help anyone else break it;
- to send spam, or to send invoices or estimates for work that was not agreed;
- to harass, deceive or harm anyone;
- to upload a virus or other harmful code, or files that you have no right to share;
- to get into an account, a workspace or a part of Hourbun that is not yours, or to test the security of Hourbun without our written permission;
- in a way that overloads it: keep to the limits of the API, and do not copy the website with a robot.
Our part
Hourbun, its design, its code and its name belong to us. You may use them only as part of using Hourbun.
We work to keep Hourbun available, safe and correct, and we may change it to make it better. If we remove an important feature of a paid plan, we tell the owners of the workspaces first. Sometimes Hourbun may be unavailable for a short time, for example for maintenance.
If you send us feedback or ideas, we may use them to improve Hourbun, with no duty to you.
When an account ends
You can stop using Hourbun and delete your account at any time. We may suspend or close an account that breaks these terms or puts Hourbun or other people at risk. Where we can, we tell you first and give you time to fix the problem and to download your data. When we close an account, we delete its data as the privacy policy says.
Liability
We provide Hourbun "as is". To the extent that the law allows, we give no promise that it will always be available, free of errors, or fit for a particular purpose.
To the extent that the law allows, we are not liable for indirect or consequential loss, such as lost profits, lost data or lost business, and our total liability to you is limited to the amount that you paid us for Hourbun in the 12 months before the claim. Where the Australian Consumer Law gives you a guarantee that cannot be excluded, our liability for a failure of that guarantee is limited, where the law allows, to supplying the service again or paying the cost of that.
You are responsible for claims against us that come from your data, or from your use of Hourbun that breaks these terms or the law.
Changes to these terms
When we change these terms, we update the date at the top. For important changes, we tell you by email or in the app before they apply. If you keep using Hourbun after a change applies, you accept the new terms; if you do not accept them, you can cancel and delete your account.
The law
The law of Victoria, Australia applies to these terms, and the courts of Victoria can decide a dispute about them. If a part of these terms cannot be enforced, the rest still applies. If we do not enforce a part of these terms at once, we can still enforce it later.
Contact
Email us at [email protected].